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Frequently Asked Questions

Where is BuyLamination.com physically located?

We are located in Eugene, Oregon.  Our time zone is PST.

Do you ship outside the USA?

Yes we will ship anywhere it is legal to ship our items. Buyer is responsible for shipping costs and buyer is responsible for any duty, taxes, or other import fees.  Our site will calculate shipping for the United States and Canada.  If you are located outside those areas, please contact us by phone or email.

Do you have a low price guarantee?

Yes we do!  We will meet or beat any advertised price.  Please provide us with complete details of price, shipping costs and website where you have found the same products for a lower price.

What methods of payment do you accept?

We accept all major credit cards including; Master Card, Visa, American Express, Discover as well as PayPal, Checks and Purchase Orders.

Do you accept purchase orders?

Yes. We accept purchase orders from schools, military and government organizations. You can fax your purchase order or you can place your order online and select Pay By PO at checkout.

Do you take returns?

Yes we accept returns of damaged and unopened supplies if the packaging is in restocking condition. Buyer pays for shipping on all returned items.

When will my credit card be charged?

Your card will be charged when your order is placed online.  We use PayPal to process our credit card payments.  You may choose to use your PayPal account or to simply use your credit card.

Will I be charged sales tax?

No, there is no sales tax in Oregon and none of our customers regardless of your location will be charged a sales tax.

When will my order be shipped?

After your credit card is authorized, your order, if item(s) is in stock, will be shipped on the next business day. If your item(s) is not in stock, you will be notified on the next business after your order has been authorized. Orders placed before 1pm PST Monday thru Friday will ship on the same day the order is received.

Are your products made in America?

Many of our products are and the laminating machines we recommend for quality and durability are made in the USA. Other laminating materials are globally sourced to get the best possible pricing. 

What are your laminating pouches made from?

 
Our pouches are made of top grade polyester and an adhesive layer of polyethylene.  Our pouches DO NOT contain lead.


Do you provide service or repairs to the laminating machines?

Yes we do. If you are located outside the Eugene, Oregon area you will need to ship your machine to us. Please contact us to see if this is a viable option for fixing your machine.

What Does UV Protection Really Mean?

UV or Ultra Violet light causes fading, a UV protective film can decrease and slow the process of damage. Read more here about UV Protection.

What mil thickness of laminating film should I use?

3.1 mil laminating film is the thinnest film available and almost always used for large documents and in classroom/schools. It will protect your document, but still flex and curl.

5 mil is a thin pouch that works very well for laminating small documents. It creates a sturdy feeling document without having to pay the premium price of 7 or 10 mil.

7 mil film and pouches are the thickness often used to laminate business cards and name badges.

10 mil is the thickest size available, this size offers a very rigid feel that is ideal for presentation and sales materials and signs.